Fire Walker – Self-help and Motivation

Who would have guessed that the White Stripes, “Seven Nation Army”, would become the soundtrack to the Tony Robbins “Unleash the Power Within” event in London in May this year?!

Anthony “Tony” Robbins is the American self-help author and motivational speaker. He has become well known through his infomercials and self-help books, Unlimited Power and Awake The Giant Within. Robbins writes about subjects such as health and energy, overcoming fears, persuasive communication, and enhancing relationships. He began his career learning from many different motivational speakers, and promoted seminars for his personal mentor, Jim Rohn. He is deeply influenced by the, some might say, somewhat discredited neuro-linguistic programming (NLP) technique and a variety of philosophies. The late Steven Covey said of him;

“Tony Robbins is one of the greatest influencers of this generation.”

I attended the seminar at the Excel Arena in London from 18th to 21st May 2012. I was glad I hadn’t researched the UPW event and particularly the Fire Walk. I dare say that if I had come across articles such as the one below, I may not have been so keen on that element of my self-improvement quest!

“SAN JOSE, Calif. Jul 22, 2012 … Nearly two dozen people were injured during the first night of a seminar led by the motivational speaker Tony Robbins, … Madina Kaderi, 18, who walked over burning coals and suffered blisters….”

After Tony had whipped the 6000 strong crowd up into the necessary “state”, thousands participated in the walk, which stretched down 24 lanes of 2000 degree red-hot coals, each around eight feet long. Its purpose is to transform people’s lives in a single night as a metaphor for facing your fears and accomplishing your goals. My walk went without incident; not a burnt toe in sight!

The event was 4 days of powerful immersion into the strategies, tools and resources available for creating an extraordinary quality of life – where you achieve not only your ultimate goals but also profound fulfilment. In four of the most empowering, educational and entertaining days of my life I identified with absolute precision what it is I really want and discovered how to break through the barriers holding me back, both in my personal life and my business life.

Tony Robbins is without doubt the ultimate life coach and I am grateful that this opportunity became available to me and that I took the decision to grasp it.

Remember,

“The past does not equal the future”

UPW London 2012 – White Stripes

http://www.youtube.com/watch?v=iKnsC1CHds4

Tony Robbins – Focus

http://www.youtube.com/watch?v=HzKHBXrmzAE

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Lean & Building Information Modeling

So here we go again. A new all seeing solution for the woes of our industry performance, Building Information Modeling (BIM). I remember when I threw out my T Square and protractor and adjusted my craft to the future afforded by the Amstrad 386, CRT display and what now seems like a coal driven pen plotter. 25 years ago an all night plot was exciting! The future of Architecture and design if not at least building was secure.

The computer environment was the way forward. CAD was the only game in town and in future information exchange was a digital issue with drawing layers preventing once and for all clashes between design disciplines. Seamless and efficient production of design information was the vision with standardisation of specification formats and drawing controls. As a young Architect this was the future and old dead wood would be weeded out. Some were as they refused to ditch the 2H pencil for electronic production information.

My energy was however misguided as my experience as a project Architect grew. The complete adversarial and contractual nature of our industry diverted my youthful efforts at creating really good three-dimensional spaces as ‘Fallingwater’ had called me to do. I realised that 2h pencil or CAD would make absolutely no difference to delivering successful projects that the customer really wanted, and more and more of my time as a design professional was being spent researching the latest case law.

Disillusioned with the situation I moved on and to the automotive industry where my eyes were opened to the world of best practice, teamwork, customer focus and the need to continuously improve; concepts which my Architectural approved teaching and my construction work life experience had never mentioned. 100% improvements though lean thinking in my early days was not unusual; such is the waste that exists in our processes.  Now 15 years on and I’m back in construction as a Lean Practitioner, combining my best practice knowledge from my automotive experiences with my practical knowledge as a Chartered Architect. With renewed vigor I am now consistently delivering major improvements in quality cost and delivery in a variety of sectors of our industry. My youthful enthusiasm has returned as I flush out waste from construction processes and motivate teams to drive continuous lean improvements.

So now we have the prospect of BIM, indeed some are already well on with implementations. But what can BIM bring to the party, and crucially will it help improve the performance of our industry? The deadline for BIM compliance at level 2 for public sector projects in England is 2016. The Ministry of Justice, a significant construction procurer, is trail blazing ahead with 2013 as its deadline.

BIM will no doubt mean different things to different supply chain members. In my travels and conversations the usual silo and disjointed construction thinking still applies even though the Government views BIM as a collaborative tool. To the industry it seems that BIM, for design is about 3D modeling (which most do not do), for contractors about integrated planning (which is done by a planner in an office), and for sub contractors other than some major M&E companies is something that others do. Whilst many designers, contractors and specialist have yet to come to really understand what BIM is about, the protagonists driving BIM implementation who I have witnessed at a number of events this year really do seem to get it! If you haven’t heard David Philp talk about the Governments vision yet then get to hear him or check out the website (www.bimtaskgroup.org) as there is a real clear grasp of what BIM really needs to be about.

There are of course many barriers and obstacles to be overcome. Competitive tendering, short-term relationships and a feeling that construction is somehow different (its not) are all barriers for BIM. Latham and Egan and many before have all raised these. The Governments Construction Strategy document (May 2011) I am pleased to see essentially says that these old habits have to be ripped up and new ways of best practice adopted, (which largely already exist) to deliver the lean construction industry that our economy requires going forward.

Industry needs to see this opportunity and truly understand what the benefits can be. Procurement models and more importantly practices will need to change to allow the significant industry specialists to sit round the table at design stage and provide the expertise through collaborative working This will mean we will need to be able to appoint our supply chain partners on the behavior, capability and expertise they will bring and not on their price. Then we will deliver the real improvements in project delivery and whole life performance that we know can be achieved.

Perhaps most importantly we really need to train all our industry staff and especially our design professionals in how to work collaboratively. Its not easy and it must be structured with an emphasis on team working. Other industries invest huge amounts of time and effort in building high performing and effective teams. We need to do the same. We need to undertake a significant programme of Lean Training to raise awareness and the level of practice of how we can remove the vast amount of waste in our design and construction processes.  This would have huge benefits to our national economy and built environment.

For me BIM offers the potential for a significant step change in the quality, cost, delivery and health and safety performance of our industry. Not because of what it is but because of what (if done properly) it will demand us to do. Additionally from a Lean perspective, BIM is founded on the premise of collaborative working and will facilitate lean thinking by providing high degrees of visual management; standardised working, problem solving and most importantly waste elimination. Yes the end users should receive significantly improved information and data to run their facilities into the future but for me the real benefit can be BIM as a catalyst to support the implementation of Lean thinking into our industry like never before.  BIM for me is not about IT but about cultural change.

We need knowledgeable lean thinkers, organised in high performing teams, focused on driving out waste from our process whist delivering wonderfully designed projects and I believe BIM can play a significant part in that vision.

By Richard Donnelly BSc(Hons) Barch MBA RIBA

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Starting out

I’m not sure whether it was thinking about my own latest arrival or perhaps the accompanying sleep deprivation that caused me to reconsider my own introduction to lean at 3am on Monday. My obligatory review of website discussions again yielded the same familiar questions of ‘how do I get started?’ and ‘what are the critical factors for the success of lean?’. I’m not sure that anyone has yet found the perfect answer to these; indeed our own Steve Ward is conducting a PhD into it! As for me it was simple, learn and learn quick!

My ‘training’ consisted of a trawl through a previous company’s intranet and then out to conduct workshops the next day. This baptism of fire did have two distinct advantages. Firstly there was a real imperative for me to learn, if I didn’t I was going to fall flat on my face in front of 30 people. Second, the only thing I had to focus on was lean thinking. Whilst I am not advocating this approach as a sensible training method, I do wonder whether the combination of real need and concentrated effort provided me with a better and quicker understanding than some of the alternatives.

So, given that my introduction was not the best, I return to the eternal question of “how do you start?” Again from personal reflection I chose to learn as many tools as possible. My strategy was that theory could wait and tools were anyway far more interesting. This may be a personal trait, pareto, data analysis, visual management, 5C were all things that I could get me head around and teeth into. The philosophy of continuous improvement was something rather more ethereal   and besides, sounded rather like “consultants speak” and not for a civil engineer like myself.

The focus on tools seemed to work for me, I tried things out, some worked and some didn’t. I learnt a few more tools and slowly progressed from there. In time I came to consider in more detail the philosophy, the mindset change required, the organization transformation that needs to happen to fully implement lean. These are crucial but much more difficult to tackle from a complete novice standpoint. For what its worth, I now value both.

So for me, what is important for a start into lean construction?  The boldness to have a go; the willingness to learn new tricks and a bit of dedication to see things through. I suppose the same is true of any new venture and I can only hope that my new son has all three attributes in spades.

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Continuous improvement

A company wished to instigate a system of continuous improvement and it was felt that post contract reviews would be very helpful in identifying improvements. However the company delivered in the region of 2000 “projects” or “assets” per year and to review all of these would not be viable due to time and cost involved. So projects were reviewed by exception. Exception generally meant “bad” projects. “Bad” meant projects that were significantly late or significantly over budget. The problem was that no one knew what “significantly” really meant and there was no operational definition of “bad”. To compound the problem, “good” projects didn’t ever get reviewed which obviously overlooked potential opportunities to improve.

 

So in order to build a system of learning and review that made sense it was essential to create an operational definition of “good” and “bad” that could be measured and agreed. In this way a useful trigger for a review could be established not based on gut feel or superstition; learning could come from “good” projects as well as “bad”.

 

One method that helps us distinguish between boundaries of variation is Statistical Process Control (SPC). This method is able to provide an operational definition of normal levels of variation in a process as well as abnormal levels. This helps management make informed decisions of when to launch an enquiry. It can be very expensive to go looking for problems that aren’t there or to overlook a serious problem that for some reason goes unseen. In fact the prime purpose of SPC is to “minimize the economic loss of making mistake “a” or mistake “b”. Mistake “a” happens when management react to normal levels of variation as though something special happened. If improvement action is taken in this instance this can be regarded as “tampering” and has proved to actually make performance worse. Mistake “b” is failure to spot an abnormal or special cause of variation.

This system was developed empirically by Dr Walter Shewart and built upon by the quality gurus Deming and Juran. More recently a very good source of understanding can be gained from the work of Don Wheeler in his books such as “Understanding Variation” isbn 0-945320-35-3

Or for a more holistic approach, Brian Joiner in 4th Generation Management isbn 0-07-032715-7

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Government Support for Training

Are you an organisation who is involved with any of the following
•    Quarrying
•    Timer frame
•    Concrete
•    Brick and block
•    Windows and doors
•    Building products
•    Materials supply
•    Steel manufacture and fabrication
•    Shopfitting
If so and you are based in England you will be eligible for government funding support.

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Asset Management responds to CSR cuts

With public sector cuts happening across the board now, tangible benefits need to land today not some time in the future. The reduction in the amount of space used by the public sector is one obvious target but there is often a time lag before seeing the benefits can be realised.

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DCC Contract Services

Sector: Local Authority
Location: Dundee
Project: Improve Gas Servicing & Reduce Abortive Calls

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Business Improvement Techniques N/SVQ

Applied to the Built Environment
Available to all UK based organisations

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Scottish Building Federation Lean Case Study

Sector: Construction (Main Contractor)
Location: Glasgow
Project: Dumbarton Sheriff’s Court
Value: ÂŁ7.8 Million

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Family Housing Association – Lean improvement

Sector: Social Housing
Location: Swansea
Project: Improve Void refurbishment lead time and cost

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